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MENTAL AND MEDICAL HEALTH

Federal and State Agencies

The Massachusetts Department of Mental Health (DMH) is one of the 17 state agencies that comprise the Executive Office of Health and Human Services. DMH provides services to adults, children and adolescents with long-term or serious mental illness and serious emotional disturbance; provides early and ongoing treatment for mental illness; and conducts research into the causes of and treatments for mental illness. Through state operated inpatient facilities and community mental health centers and through community services and programs provided by nearly 200 mental health providers, DMH directly serves 21,000 citizens, including about 3,500 children and adolescents, with severe and persistent mental illness and serious emotional disturbance.

Department of Mental Health Resource Directory, May 2015 (Word)

Decriminalization of Mental Illness: A Snapshot Look at Diversion Models in the Commonwealth DecriminalizationofMentalIllness-ASnapshotLookatDiversionModelsinMass (PDF)

Navigating the Intersection of Mental Illness and the Justice System in Massachusetts

The Health Safety Net (HSN) pays acute care hospitals and community health centers for essential health care services provided to uninsured and underinsured Massachusetts residents. Find a Local Hospital or Community Health Center that is an HSN Provider,

Find an HSN Provider that offers Dental Services, Find an HSN Provider that offers Pharmacy Services

Searchable Databases at the Substance Abuse & Mental Health Services Administration of the U. S. (SAMHSA) Mental Health Treatment Locator, Massachusetts, (narrow your search by zip code, distance to travel and then click select services to select the services you want to search).

Specialized Treatment Centers or Providers

CEDAR (Center for Early Detection, Assessment, & Response to Risk) is a program to help young people adolescents and young adults (14-30) and their families: understand recent changes in thoughts, feelings or behavior; consider treatment options; stay on track or get back on track with work, school or self-care; learn strategies for reducing stress and increasing protective factors. For those eligible for services, the CEDAR program is open to all regardless of economic means. A sliding fee scale assures that no young person or family will be charged more than they can afford. Although health insurance may be billed if there is coverage, treatment does not depend on the decisions of insurance companies.

Sidran Institute Help Desk* will help you find therapists who specialize in trauma treatment. Email or call the Help Desk at (410) 825-8888.

This directory can help you locate an EMDR therapist in your area. EMDR: Eye Movement Desensitization and Reprocessing

The Pediatric IOCDF Committee is focused on the specific needs of OCD-affected children and youth, and their family members. The website provides information and to answer common questions asked by youth and their parents, treatment providers and teachers. Find a Treatment Provider

OCD Intensive Treatment Programs that offer more than the traditional once- or twice-a-week individual therapy for OCD. All of these Intensive Treatment Programs are Institutional Members of the IOCDF. Listed on this page is contact information and program summaries for each of these programs. More information about each program is accessible by clicking on “Detailed Program Description” underneath each of the program names.

Mental health professionals specializing in the treatment of obsessive compulsive disorder (OCD). This list is a compilation of treatment providers who have requested that their names appear on this referral list. The listing of treatment providers is not an endorsement, but merely a source listing of individuals who have indicated they treat OCD.

Postpartum Progress is the most widely-read blog on postpartum depression & other mental illnesses related to childbirth. The blog has links to some of the hospitals and clinics in the United States that have specialized programs to treat women with perinatal mood and anxiety disorders like postpartum depression and postpartum psychosis.

This is list of clinics around the world that specialize in early diagnosis and treatment for schizophrenia and psychosis (delusions, etc). If you are concerned that you or a person you know is at risk for, or may be developing psychosis or schizophrenia we recommend you call today the clinic closest to you, to schedule an appointment.

U.S. Dept. of Health & Human Services, the Office of Minority Health, Information and referral offers customized responses to telephone, e-mail and mail inquiries.  All OMHRC services are free, and can be obtained by calling toll-free 1-800-444-6472. Or send e-mail to mailto: info@minorityhealth.hhs.gov, if hearing impaired, call 301-251-1432. Information Specialists are available from 9AM to 5 PM, Eastern Time, Monday through Friday to respond in English or Spanish.

Latin American Health Institute, Berkley St 6th floor, Boston, MA 02116, Phone: 617-350-6900 x150.  Spanish speaking mental health counseling, treatment and case management. Suicide prevention education and training for youth including gay, lesbian and Non-English speaking youth. Training for professionals.

Muslim Mental Health Professionals in the US & Canada, page down for the state.

MassHousing – Hoarding Resources

Brookline Hoarding Task Force’s web page

Anxiety and Depression Association of America* offers a therapist search by location and mental health disorder. Call (240) 485-1011 or email.

The Therapy Directory of Psychology Today:  Find a Treatment Center in Massachusetts (narrow your search by age, county, type of treatment, etc.)

National Center for Complementary and Alternative Medicine: Complementary and alternative medicine (CAM) is a group of diverse medical and health care systems, practices, and products that are not generally considered part of conventional medicine. Learn about CAM basics and statistics on use. How To Find a Complementary Health Practitioner

The On-Site Academy in Gardner Massachusetts has expertise in treating First Responders who have experienced traumatic stress related to their work. They provide a residential setting and offer both 3 day and 5 day programs at their facility. Treatments include psycho-education, coping skills training, EMDR, and other state-of-the-art Trauma treatments. Many of the clinical staff at On-Site Academy are First Responders, and particularly sensitive to the culture of the Responder. email Arianna Setzco at ariannas@onsiteacademy.org; phone: 978-632-3518.

Therapists (Social Workers or Psychologists)

Medicare: Find a physician (Psychiatrist is a listed specialty under the Physician drop down menu and Psychologist and Social Worker is listed under the Other Healthcare Professional drop down menu)

Social Work Therapy Referral Service (a service of the Massachusetts Association of Social Workers), one-on-one and group therapy.

HelpPRO, the oldest, most comprehensive online therapist finder, helps you quickly find local therapists by specialty (addictions, bipolar, dissociative disorders, domestic violence, trauma, etc.),  age groups, insurance plans, including Medicare, Medicaid (MA equivalent), accessibility (home visits, evening office hours, telephone counseling, etc.), credentials and certification, and many others.  Don’t have Internet access? Call 781-862-3331.

The Therapy Directory of Psychology Today: Find a Therapist in Massachusetts (narrow your search by selecting county, issue, age, etc.)

Mass. Division of Professional Licensure, Search for a Licensed Professional, Social Worker

American Psychologist Association: Find a Psychologist

Mass. Division of Professional Licensure, Search for a Licensed Professional, Psychologist

Association of Black Psychologists, Psychologists listing forMassachusetts

Find a Cognitive Behavioral Therapist (CBT), use drop down menus to narrow search, National Association of Cognitive Behavioral Therapists

Academy of Cognitive Therapy – Find a Certified Cognitive Therapist (CBT)– in Mass

DBT Resources: Clinical Resource Directory, Find a DBT Therapistclick ok to agree to the terms and then select a state, finally click Search the CRD

Find a Dialectic Behavioral Therapist (DBT), click on the state

The Therapy Directory of Psychology Today: Find Therapy Groups in Massachusetts (narrow your search by selecting county, issue, age, etc.)

Comprehensive Outpatient Services, Inc., (COSI) operates 4 clinics: Stoney Brook Counseling Center – Chelmsford 978-275-9444 in CHELMSFORD; Riverfront Counseling Center – Fitchburg 978-345-6729 in FITCHBURG; Center For Family Development – Lowell  978-459-2306 in LOWELL and Charles River Counseling Center 617-527-4610 in NEWTON. COSI has multi-disciplinary teams at each site. We provide the full range of behavioral health services for children, adolescents and adults including individual and family treatment as well as addiction services. COSI also provides medication prescription and monitoring services with our Child and Adult Board Certified Psychiatrists and Psychiatric Nurse Clinicians. In addition to our Medical Staff, we have Psychologists, Clinical Social Workers, and Licensed Mental Health and Addiction counselors. Evening and weekend hours are available.

Psychiatrists

The Massachusetts Child Psychiatry Access Project (MCPAP) is a system of regional children’s mental health consultation teams designed to help primary care providers (PCPs) meet the needs of children with psychiatric problems.

Child and Adolescent Psychiatrist Finder, American Academy of Child and Adolescent Psychiatry:  Child and Adolescent Psychiatrist Finder

Geriatric Mental Health Foundation: The Depression Recovery Tool Kit  Find a Geriatric Psychiatrist

Medicare: Find a Physician (Psychiatrist is a listed specialty under the Physician drop down menu and Psychologist and Social Worker is listed under Other Healthcare Professional drop down menu)

The Therapy Directory of Psychology Today: Find a Psychiatrist in Massachusetts (narrow your search by selecting county, issue, age, etc.)

Massachusetts Board of Registration; Physicians Profiles including Psychiatrists, Complaint ProcessTips for choosing a doctor, How to Obtain Vital Records, etc

American Society of Clinical Psychopharmacology, ASCP Psychopharmacologists Database, Find a Psychopharmacologist

Comprehensive Outpatient Services, Inc., (COSI) operates 4 clinics: Stoney Brook Counseling Center – Chelmsford 978-275-9444 in CHELMSFORD; Riverfront Counseling Center – Fitchburg 978-345-6729 in FITCHBURG; Center For Family Development – Lowell  978-459-2306 in LOWELL and Charles River Counseling Center 617-527-4610 in NEWTON. COSI has multi-disciplinary teams at each site. We provide the full range of behavioral health services for children, adolescents and adults including individual and family treatment as well as addiction services. COSI also provides medication prescription and monitoring services with our Child and Adult Board Certified Psychiatrists and Psychiatric Nurse Clinicians. In addition to our Medical Staff, we have Psychologists, Clinical Social Workers, and Licensed Mental Health and Addiction counselors. Evening and weekend hours are available.

Mental Health and Other Counselors

Massachusetts Community Health Centers: Find a health center (enter your town, select how far you would travel, and enter primary care) You’ll have to contact them to find out if they offer mental health services as not all of them do so.

Mass. Division of Professional Licensure, Search for a Licensed Professional, Mental Health Counselor

American Association of Pastoral Counselors (AAPC) Find a pastoral counselor

Psychiatric Hospitals

New England Psychologist compiled the following hospital directory, updated as of May 2010, from information provided by the individual psychiatric hospitals and units in response to a questionnaire sent to them. Additional information can be obtained by contacting the hospitals or units directly. The list is for New England and not by state.

Therapeutic Residential Schools

New England Psychologist compiled the following directory, updated as of October 2009, from information provided by the individual therapeutic residential schools in response to a questionnaire sent to them. Additional information can be obtained by contacting the schools directly. The list is for New England and not by state.

The American Association of Children’s Residential Centers believes that children and adolescents, and their families, are entitled to treatment which offers the maximum opportunity for growth and change. Children and adolescents with behavioral health disorders present unique treatment challenges. The complexity of their clinical conditions and their developmental needs demand that many children and adolescents be served in settings that are constructed to ensure experiential learning of healthy and productive life skills.

Pathways Academy is a private, year-round school developed to meet the psychological, social and academic needs of children and adolescents ages six through 22, with Asperger’s Syndrome and related disorders, such as autism spectrum disorders, nonverbal learning disabilities, sensory processing disorder, socialization and peer-relations problems, anxiety disorders and school phobias.

Residential Treatment Centers

American Residential Treatment AssociationMember organizations of ARTA offer a variety of services and are able to respond to a wide range of needs. Members will be talk with you about their programs and how they might address your specific set of circumstances.

 Domestic Abuse, Rape, and Victims of Violence Resources

RAINN (Rape, Abuse, Incest National Network): The nation’s largest anti-sexual assault organization. Click on the local organization’s name to get the contact info and website.

The Trauma Center is a program of Justice Resource Institute (JRI) , a nonprofit organization dedicated to social justice by offering hope and promise of fulfillment to children, adults, and families who are at risk of not receiving effective services essential to their safety, progress, and/or survival.

Victims of Violence (VOV) Program of Cambridge Health Alliance (CHA) 617-591-6360

MASSACHUSETTS: Domestic Violence Resources

Massachusetts Office Of Victim  Assistance Help Directory

In the Aftermath of Crime: A Guide to Victim Rights and Services in Massachusetts (Download PDF)

 Supported Home Care

Adult Foster Care (AFC), also called Adult Family Care, is a program for frail elderly adults and adults with disabilities who cannot live alone safely. AFC adults live with trained paid caregivers who provide daily care. Caregivers may be family members (except legally responsible relatives), or non-family members. Caregivers receive up to $18,000 per year from MassHealth to provide care to MassHealth members who otherwise would need institutional care. Service providers, including a social worker and registered nurse, train the caregiver and provide ongoing support.

Options Counseling assists individuals (adults with a disability and seniors age 60+) in need of long term care support to make an informed choice about the services and settings that best meet their long term support needs, encouraging the widest possible use of community-based options to allow people to live as independently as possible in the setting of their choice. Individuals and caregivers receive unbiased information about a range of long term care support options, such as personal care services, transportation, and medication management and are informed of the resources to help pay for services. The program also provides decision-support to identify next steps in the process and help in connecting with services if needed. Options Counseling is a free service and made available statewide through community-based agencies.

Advocates Supported Home Care: Are You Caring for a Loved One at Home? Would You Like Additional Support Caring for Your Loved One? Do You Have a Family Member Who Can No Longer Live Safely on Their Own? Advocates Supported Home Care Could Help! We currently provide nurses and case managers who speak fluent English, Spanish, Haitian-Creole, Cantonese, Mandarin and Twi.

Supported Home Care provides you with: *Ongoing support of a Registered Nurse and Case Manager. *Tax-free monthly stipend. *Respite services. *Professional supports and training.

Eligibility Requirements: *The person receiving services must be enrolled in MassHealth or CommonHealth. * He or she must be 16 years or older. *He or she must need day-to-day assistance with going to the bathroom, dressing, bathing or eating. *He or she must live with you.

If you are interested in receiving additional information on Supported Home Care, please contact: Ashley Hall Marketing & Development (p) 508.782.2617 ahall@advocatesinc.org or Cohava Golden Intake & Assessments (p) 508.808.0718 cgolden@advocatesinc.org.  www.advocatesinc.org

 

FREQUENTLY ASKED QUESTIONS ABOUT MENTAL HEALTH SERVICES

How do I find mental health services?

If you are already a client of the Dept. of Mental Health (DMH), then contact your case manger at your local site office to discuss your mental health service needs. If you want to apply for DMH services you can go here to their website or call the Main Office to find out where and how to apply, Mon-Fri 9am-4pm at 617-626-8000 or TTY: 617-727-9842.

If you are insured by MassHealth (Medicaid in Massachusetts), contact the member services of the behavioral health provider and ask for referrals to psychiatrists, psychologists and social workers. They can also assign you a case manager, if you request it. If you don’t know who your behavioral health provider is, contact MassHealth customer service at 1-800-841-2900 and ask them who the behavioral health provider is and what the member services phone number is. Then contact the behavioral health provider and ask for 2-3 referrals in your area and call them to find out when their first appointment is. See How do I find a MassHealth Mental Health Provider for a detailed explanation.

If you are insured by Medicare, please contact your primary care physician or Medicare at 1-800-MEDICARE (1-800-633-4227) for referrals to psychiatrists, psychologists and social workers near your area.  If you don’t have a primary care physician, click on this Medicare find a doctor link and look for a clinical psychologist or clinical social worker who can provide therapy.  It is recommended that you have a primary care physician who can refer you to a psychiatrist for medication prescription and management.

If you are insured by private insurance, please contact the member services (the phone number should be located on your insurance card) and ask for referrals to psychiatrists, and psychologists or social workers. You can also ask for a case manager to be assigned to you.

If you are not insured at all, here is a list of Free Walk-In Health Clinics (in the Details column look for Mental Health Services to be listed).  Call to be sure they are taking new patients before you go. They may require you to make an appointment if it’s not urgent.

The Parents’ How-To Guide to Children’s Mental Health Services in Massachusetts, The Boston Bar Association, with support from Children’s Hospital Boston, has developed the guide to Services in Massachusetts, which answers all of these questions and more. It takes you through the mental health system step by step, from deciding if your child needs care to getting specific services.

If you have concerns about your child’s behavior or emotional well-being, there are several ways to get help through MassHealth, which are listed here: http://www.massresources.org/masshealth-behavioral.html#childapply

Mental Health Professionals: Who They Are

NAMI local affiliates and support groups – Speaking with NAMI members (people with mental illness and family members) can be a good way to exchange information about mental health professionals in your local community.

You can also check out the listing of various Mental and Medical Health Resources available on our website.

 

I am/ or my friend/family member is newly diagnosed with a mental illness. What do I do now?

NAMI offers an array of education and training programs and services for consumers, family members, providers and the general public. These programs draw on the experience of mental health consumers and family members who have learned to live well with their illnesses and are eager to help others, as well as the expertise of mental health professionals and educators. Click here to learn about the NAMI Mass education and support programs.

You might also consider contacting your Local NAMI Affiliate for listings of support groups in your area. Local NAMI Affiliates can offer information about mental illness, coping strategies and local services that might be able to help you with a specific problem. Affiliates are comprised of individuals coping with severe mental illnesses and their families and friends. They have been through similar experiences and can also offer emotional support.

Many family members and other caregivers find the NAMI Massachusetts Mental Illness and Families: A Handbook for Caregivers (Word) very helpful. You can click here for on-line information on coping tips for spouses and adult children of people with mental illness.

Where can I find a support group in my area?

NAMI Mass offers education programs and support groups that can assist a person living with mental illness through the recovery process. Support groups are often listed on your State NAMI’s webpage, or you can contact your local affiliate for more information. Our Affiliates and the families involved with the support groups have been through similar experiences and know of resources in your area to help you cope with your or your family member’s illness. Contact Your Local NAMI affiliate for more information.

Click here for Caregiver Support Groups
Click here for Peer Support Groups

Click here for Support Groups not affiliated with NAMI Mass

Click herefor Grief Support Services

Where can I find a list of group homes, residential facilities, or mental health care units that offer specialized care in a specific mental illness?

You might contact yourLocal NAMI Affiliate for information. Sometimes, the best word-of-mouth recommendations come from others in our groups that have found a good residential facility or mental health care unit that specialized in a specific illness or treatment discipline.

You may visit the CMHS’s Mental Health Services Locator to search a state by state database of mental health care facilities. You can also call their Treatment Locator at 1-800-729-6686, and press #2 after the voice prompt to speak directly to one of their operators.

The American Residential Treatment Association also maintains a list of specialized programs. The Member organizations of ARTA offer a variety of services and are able to respond to a wide range of needs.

NAMI has a resource for families considering residential treatment for their children. And you can call our office and talk to the Director of Adolescent and Children Programs for some suggestions to look into.

New England Psychologist compiled the following hospital directory, updated as of May 2010, from information provided by the individual hospitals and units in response to a questionnaire sent to them. Additional information can be obtained by contacting the hospitals or units directly.

How do I find a MassHealth mental health provider?

The way to find a MassHealth mental health provider depends on the type of health plan you have:

Primary Care Clinician (PCC) Plan members: If you are enrolled in the MassHealth Primary Care Clinician (PCC) Plan, your MassHealth mental health and substance abuse services are managed by a company called the Massachusetts Behavioral Health Partnership (MBHP). MassHealth will only pay for services from MBHP providers, except in an emergency.

For general information, see Massachusetts Behavioral Health Partnership

To find a provider, use the Provider Search tool

For a list of services, see Covered services

If you have questions, call the MBHP Clinical Access Line at 1-800-495-0086. This service is available 24 hours a day, every day of the year. You can also ask your primary care physician for a referral, or call MassHealth Customer Service at 1-800-841-2900 (TTY: 1-800-497-4648).

Managed Care Organization (MCO) members: If you are enrolled in a MassHealth Managed Care Organization (MCO) health plan, you should call your MCO or visit their web site for information about mental health and substance abuse services. MassHealth will not pay for services from providers who are not part of your MCO plan.

For MCO contact information, see:

MassHealth MCO Managed Care Health Plans

Select your MCO plan at the top of the page, and then follow the “Find a Health Care Provider” link for your MCO

Each MassHealth MCO has an online search tool and a member services phone line to help you find approved mental health and substance abuse treatment service providers in your area.

Other MassHealth members: If you are not enrolled in the MassHealth PCC Plan or an MCO managed care health plan, you can get mental health and substance abuse treatment services from any provider who accepts MassHealth and meets MassHealth provider requirements.

You can ask your primary care physician for a referral, or call MassHealth Customer Service at 1-800-841-2900 (TTY: 1-800-497-4648).

I need a doctor/mental health care facility that specializes in a specific disorder. Can NAMI Mass help me?

While NAMI Mass does not provide a list of mental health care professionals or treatment facilities, we do offer a fact sheet called Mental Health Professionals: Who they are and How to find one.

You might also contact your Local NAMI Affiliate for information. Sometimes, the best word-of-mouth recommendations come from others in our groups that have found a good local doctor or treatment program. Often times, one may find specialists in a certain field by contacting the psychiatry department at local teaching hospitals, of which there are several in the Metro Boston Area, where they are often on the cutting edge of research. You can also check the numerous resources of Mental and Medical Health Services on the under the Resources of our website.

What are the side effects/recommended dosage of a specific medication? Is the combination of medications my doctor prescribed right? Is my dosage too high? Etc.

Please contact your pharmacist, doctor or mental health care professional for guidance on the correct treatment of your specific situation. NAMI Mass is not a medical facility nor are we qualified to give medical advice about treatment or medication.
Click here to view NAMI Fact Sheets about medication and treatment.

I am recovering from mental illness. And, I would like to learn more about social activities, volunteer opportunities and getting back to work.

Your Local NAMI Affiliate may have some suggestions about social activities where one may meet others in recover, either through our affiliate or possibly a local drop in center or clubhouse. Many affiliates have volunteer and leadership opportunities, in NAMI Connection, In Our Own Voice, and other programs and activities.

The Massachusetts Clubhouse Coalition has an online database of clubhouses. These are places where people who have had mental illness can go to rebuild their lives. Your Local NAMI Affiliate may also know of similar centers called drop in centers.

The Recovery Learning Community (RLC) is an entirely peer-run organization dedicated to providing support, education and advocacy through providing opportunities for individuals in finding their own paths to mental health recovery. They are flexible in meeting the needs of people who come to their facilities and can connect individuals with peer and non-peer resources in their communities of choice.

Please check out the many Education, Employment and Training resources we have listed under the Resources Sectopm of our website. Your local NAMI affiliate would also know of vocational rehabilitation centers that could help you find volunteer or work opportunities to suit your needs. Oftentimes, these centers will also have job training, skill-building workshops and counseling for easing back to employment.

The National Mental Health Information Center of the Center for Mental Health Services (CMHS) has an online, searchable database of facilities and services in each state.

My loved one living with a mental illness has gone missing. How do I find them? What resources are there to help me?

NAMI: Missing Persons Support page: missing persons database, web resources, online support and NAMI Support

The prime purpose of The Salvation Army’s Missing Person Service is to reunite people in families who wish to find each other. The Salvation Army reserves the right to accept or reject an application or to assign a priority to any given request based on reasonableness, feasibility and motive.

Provides tips as to how to ask for help from authorities, media and other professionals as well as how to start a personal recovery process. Having a recovery plan prior to locating a missing loved one is vital for reunification Locating Missing Persons with Mental Illness

What are Psychosocial Treatments? Psychosocial Treatments FACT SHEET

What is Electroconvulsive Therapy (ECT)? Electroconvulsive Therapy (ECT) FACT SHEET

What is Transcranial Magnetic Stimulation (TMS)? Transcranial Magnetic Stimulation (TMS) FACT SHEET