The Executive Office of Health and Human Services (EOHHS) is initiating an intensive effort to redesign the front door of behavioral health. Together, we will imagine a system that presents a no-wrong-door point of entry. A system with same-day access, that defines community-based emergency and urgent care responses and untangles the maze that has been created in the absence of a coherent system. This system must meet the unique needs of the Commonwealth’s population across all ages and must be culturally and linguistically appropriate. And, of course, treatment must be evidence-based and be appropriately credentialed.
There are 8 listening sessions scheduled around the Commonwealth June thru August.