COMPASS is the information and referral helpline at NAMI Massachusetts. We provide resources and support to help people navigate the complex mental health system, and help problem solve in difficult circumstances.
Helping people with resources, ideas, and next steps is #1 priority, often from a first-hand user perspective. Although COMPASS is not a warmline, we try to provide support, empathy, validation, and compassion to all people who contact us.
The COMPASS helpline is manned by people with experience navigating the mental health system for themselves or a loved one, including volunteer and staff Navigators. Our trained Navigators are available to answer a wide range of questions and refer to community resources.
The COMPASS helpline is available Monday through Friday, 9 am – 5 pm. Call us at 617-704-6264 or 1-800-370-9085, or email us at firstname.lastname@example.org. Please note that we are unable to make in-person appointments at this time.