Peer Support

Peer support means getting support from others who share similar identity, experience, or journey.  It’s based on the principle that people who have this shared “lived experience” can offer unique support and understanding to one another. Below is a collection of peer support resources for people dealing with mental health symptoms or related experiences.

updated September 2024

Need help figuring out which peer support option would work best for you?  Look for more peer support options beyond what is listed? Reach out to our Compass Helpline! Compass keeps an far-reaching list of peer support groups, warmlines, and options for one-on-one peer support. The Compass Helpline is available Monday through Friday, 10 am to 6 pm. Call us at 617-704-6264, email us at compass@namimass.org, or schedule a call with us.

NAMI Massachusetts Compass Helpline logo
Connection Support Groups logo

NAMI Connection Support Groups

NAMI Connection is a free support group for people living with a mental health condition. Groups are led by NAMI-trained facilitators and provide a safe, private, and non-judgmental setting.

NAMI Peer-to-Peer logo

NAMI Peer-to-Peer Classes

NAMI Peer-to-Peer is a free eight-week program designed to empower participants to take the next steps in their recovery process. Class participants explore coping skills, goal setting, whole health, and establishing relationships.

Group of diverse hands holding each other

Recovery Learning Communities

Recovery Learning Communities (RLCs) are communities of people who have come together to support one another. They are open to adults who are dealing with mental health symptoms or related experiences. RLCs offer peer support groups, one-on-one support, peer bridging, training, workshops, and more.

A group of five young adults sitting on a low wall, smiling at the camera.

Young Adult Access Centers

Young Adult Access Centers (YAACs) are drop-in centers for young people dealing with mental health symptoms and other life stressors. They help young people build skills for independent living, learning, and employment. YAACs offer peer support and mentoring, art and social activities, connections to resources, and more.

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Peer Support Warmlines

Warmlines are numbers that people can call to get support when they are feeling lonely, anxious, sad, or simply need someone to talk to. They can also provide resources to callers.

  • Boston Peer Support Line
    1-877-733-7563
    available everyday, 4 pm to 7:45 pm
  • Edinburg Warmline
    617-875-0748
    available everyday, 5:30 to 9:30 pm
    (will not answer calls from private or unavailable numbers)
  • Kiva Centers Peer Support Line
    508-688-5898
    available Monday through Friday, 8 pm to 12 am
  • Western Mass Peer Support Line
    1-888-407-4515
    available Monday through Thursday, 7 pm to 9 pm & Friday through Sunday, 7 pm to 10 pm
Light-colored couch with a textured cushion and a striped throw blanket.

Peer-Led Crisis Programs

Peer-led crisis programs are led by people who have had experiences that are typically labeled as mental health symptoms themselves. They provide support for people dealing with a crisis, or to help prevent times of crisis.

Close-up of two pairs of hands clasped together on a light surface.

Other Massachusetts-Based Options for Peer Support

  • Advocates
    Advocates offers a number of virtual peer support groups. Facilitated by members of Advocates’ Peer Support Team, their groups are open to anyone in the community.
  • Cambridge Women’s Center
    The Cambridge Women’s Center is a community space open to anyone for whom woman is a meaningful identifier or lived experience. They aim to provide a safe space for learning, emotional support, empathy, and empowerment through self-determination.
  • DeeDee’s Cry
    DeeDee’s Cry works to provide resources and education on the importance of mental health and wellness within communities of color.
  • Depression Bipolar Support Alliance
    The Depression Bipolar Support Alliance (DBSA) offers information and support for people dealing with mood disorders, and others impacted by them.
  • Social Impact Center
    The Social Impact Center at Roxbury Presbyterian Church offers a peer-centered approach to addressing post-traumatic stress in urban neighborhoods. They foster connection and empower individuals to take active roles in helping themselves and others heal.